What begins as a bit of a lark blossoms into a moving reflection on old age and loneliness that should strike a chord across the generations.
What are people saying?
What are critics saying?
Alberdi’s comic-caper approach soon fizzles. Like Sergio, the film is hunting for drama, something to merit the 007 guitar and upright bass riffs of Vincent van Warmerdam’s score.
The Mole Agent may not look like a documentary, but it builds to a poetic finale enmeshed in emotional authenticity.
The New York Times by Glenn Kenny
The movie’s straddling of the dramatic and the documentary forms is unsettling. Unless you unquestioningly accept its method, this chronicle can look like a glaring invasion of privacy. But the film’s people are moving, and the payoff is compassionate, humane and worth heeding.
The Hollywood Reporter by John DeFore
A refreshing, beautifully made documentary set in a nursing home under suspicion of elder neglect, Maite Alberdi's The Mole Agent begins with its tongue in cheek but grows quite moving by its end.
The Playlist by Jonathan Christian
The Mole Agent is a perfect film. From a technical and emotional viewpoint equally, The Mole Agent possesses no flaws. Yes, as with every documentary, manipulation is openly displayed and validity can always be questioned, but The Mole Agent dissuades any inkling of pessimism or negativity through its unabashed sincerity.
The Film Stage by Matt Cipolla
The Mole Agent may stumble through some of its choices at first, but it sticks the landing by finding a cogitative dissonance and refusing to solve it.
For however quaint and sporadically quirky it is, The Mole Agent is an earnest look at old age, and a community full of people just like Sergio.
That Maite Alberdi’s camera itself is present in The Mole Agent as a quasi-ethical concern suits the way Sergio, as he shuffles through the home’s hallways, gradually comes to be uncomfortable with his own surveillance.
The Guardian by Peter Bradshaw
Sergio himself has real gentleness and is a lovely character, and there is some amiable comedy about how he is starting to enjoy himself in the home. But he is marooned in a tricksy, gimmicky film.
Perhaps the first documentary I have seen that would work perfectly as both a piece of fiction and for what it really is: reality. Emerging Chilean auteur Maite Alberdi’s “The Mole Agent” is a powerful and deeply emotional reflection on friendship, mortality, and their interconnectedness with aging. The film follows Sergio, an elderly man who is hired by a private investigator to infiltrate a retirement home in order to determine whether a woman living there is being abused, per her daughter’s concerns. However, Sergio quickly gets entangled in his relationships with his other acquaintances at the retirement home and his infectious joy for life ultimately gets the best of him, distracting him from his main assignment. One of the most heartwarming and heartbreaking films I’ve seen in recent years, one with a deep love for the people of the world and their many stories, driven by the energy of its wholesome ensemble and the genius of its director. I look forward to watching Alberdi’s “The Eternal Memory” as soon as possible.